Inveneo Samuel Perales Archives

How Will Inveneo Monitor 100 Internet Sites in the Future?

  1. Posted by Jana Melpolder on February 10, 2015 in the categories: News

Inveneo has been incredibly busy this past month gearing up to create 25 distribution points that will connect 100 sites with solid, reliable Internet connectivity. As part of the Ebola Response Connectivity Initiative (ERCI) project, these new Internet connections will be used by Ebola medical centers or NGOs in Sierra Leone, Guinea, and Liberia.

Once these connections are made, how will they be managed? Inveneo is already well underway to answer this question: by creating a NOC (Network Operations Center) that will be located in Accra, Ghana.

Our Inveneo Certified ICT Partner in Accra is TechAide, and this past month our team member Bob Marsh travelled to Accra to begin preliminary training for TechAide technicians who will eventually run the NOC. Kafui Prebbie, the current CEO of TechAide, brought several team members to be part of the training: Selassie Anku, TechAide’s main backup engineer, Courage Anku, its primary NOC engineer, and Godfred Prebbie, TechAide’s CTO.

BobNocTraining1TechAide’s engineers and Bob Marsh spent the first day of training focusing on the theoretical and organizational aspects of the Ebola Response program and the hardware configurations that are deployed in the field. The participants worked on exercises with Ubiquiti equipment, concentrating on how to resolve issues. Eventually Inveneo and TechAide will be using a set of sophisticated cloud-based software tools to manage the NOC.

The engineer’s next steps are to read all the elements of the curriculum materials from the training to further their learning. Bob Marsh was excited to see the enthusiasm of the participants, and our current joint effort is to the make sure the NOC is fully operational by March 4th, 2015. In addition, Inveneo’s Project Engineer Eric Zan will be traveling to Accra in mid-February in order to offer more NOC training before he joins other Inveneo workers in Sierra Leone. Inveneo’s Samuel Perales will also provide follow-on operational training and coaching when he returns to Accra from Sierra Leone in early March.

The NOC has been created to offer our 100 newly connected sites:

  1. Monitoring performance to see if there is a problem.
  2. Responding quickly to a reported problem. This may be fast enough that users in Liberia, Sierra Leone, and Guinea will not be aware of any issue.
  3. Diagnosis and dispatching after a problem is reported. Those working at the NOC will figure out if they can fix the issues remotely or not. If they are unable to fix it from Accra, they will contact the Inveneo ICIP that is geographically closest to the problem.

The NOC in Accra, Ghana will constantly monitor all connected sites. For three months after the NOC launches, TechAide workers will work 8 hour shifts and 6 days a week to ensure any problems are quickly dealt with and Internet access is maintained. We certainly applaud all the hard work and time that they will be putting in! Many thanks to TechAide for their partnership and the great work they are doing to keep an eye on the ERCI program’s 100 Internet-connection locations!

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Inveneo Launches Its Ebola Response Connectivity Initiative

  1. Posted by Jana Melpolder on December 12, 2014 in the categories: Healthcare, News, Projects, Relief

As the Ebola crisis continues to hit hard in West Africa, Inveneo recently launched its Ebola Response Connectivity Initiative (ERCI) this past week to bring Internet connectivity to doctors, nurses, and others working at medical centers located in Sierra Leone. On Wednesday December 10th, several of our team’s engineers, contractors, and few Volo employees gathered together in San Francisco for pre-deployment training.

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The ERCI team who met in San Francisco for pre-deployment training.

The ERCI project is already underway and the Inveneo team has been busy ordering and moving ICT equipment to a warehouse in Accra, Ghana. Several pieces of equipment that we are using for this project include Ubiquiti’s Rocket M5 Radio, AirMax Sectors, RocketDish 30 cBi Dishes, AirFiber5, NanaoBridge M5 25, and the Mikrotik RouterBoard CCR 1009.

Several members of the Inveneo team join Volo in the Ebola Responder Communications Initiative class.

Several members of the Inveneo team join Volo in the Ebola Responder Communications Initiative class.

In addition, our Senior Field Engineer Samuel Perales and contractor Eric Kuhnke will be traveling to Accra, Ghana on Saturday, December 13th. In Ghana, Samuel and Eric will start sorting all the equipment that arrived, and soon they will be joined by several other team members throughout December. Our Sierra Leone partners, called ICIPs (Inveneo Certified ICT Partners), will also travel to Ghana in mid-January to be trained on creating broadband connections. We certainly have a great amount of work ahead of us, and we are certainly glad to be partnering with such a talented team!

After their training is complete our ICIPs and contractors will travel back to Sierra Leone to create Internet connectivity for medical centers that will be used by Ebola victims in the near future. Inveneo will provide long-term support after the technicians have set up Internet connectivity in medical centers so that strong and permanent WiFi connectivity is available to the doctors and medical staff working at those centers.ERCI Logo

Inveneo is no stranger to providing aid after an international disaster hit an area hard, leaving no to little WiFi connectivity. In fact, throughout the past several years Inveneo has responded to devastating crises around the world. In the Philippines we creating emergency Internet connectivity for humanitarian organizations after Super Typhoon Haiyan struck, and starting in 2010, our team assisted Haiti in rebuilding its Internet infrastructure after the devastating earthquake. If you would like to donate to this our impactful ERCI project, please visit our donate page.

Support Inveneo’s Response to Fighting Ebola

  1. Posted by Jana Melpolder on October 23, 2014 in the categories: Healthcare, News, Relief

Ebola has become an increasingly serious health crisis around the world, and humanitarian aid organizations in West Africa are in critical need of ICTs (Information and Communications Technologies) to effectively support health care workers. In response, Inveneo is assembling a team that is preparing to travel to Accra, Ghana. Once there they will distribute 500 Google Nexus 7 Tablets (which will be pre-loaded with crisis-response apps) to major aid agencies working on the ground in affected areas.

ManandTabletThe Inveneo team, led by Senior Field Engineer Samuel Perales and Executive Director Bruce Baikie, will provide a Tablets for Ebola Responders training, delivering relevant skill sets to aid workers stationed throughout West Africa. This project will support up to 50 aid organizations.

Inveneo is eager to launch this project because of its ability to impact thousands living in communities potentially affected by Ebola. “International relief organizations have been expressing the need for tablets on the ground. Having seen firsthand just how effective these tablets were in the aftermath of Typhoon Haiyan last year in the Philippines, we are particularly eager to get tablets into the hands of aid organizations working to eradicate Ebola,” explains Samuel Perales.

The Google Nexus 7 tablets will be pre-loaded with software and apps that enable post-crisis communication and coordination. With programs like street-level maps and access to medical information, tablets become powerful ICT tools in the fight against Ebola. Aid workers will be able to deliver medical supplies more quickly and will receive updates and news stories that rural communities desperately need.

Inveneo’s team has been at the forefront in responding to global crises with effective ICTs. In addition to supporting recovery efforts after Super Typhoon Haiyan hit The Philippines in 2013, our team also responded to Haiti’s 2010 earthquake with the rapid build-out of a wireless broadband network that enabled communication necessary for relief and rebuilding efforts. In 2005, we sent team members to Mississippi immediately after hurricane Katrina to assist with rebuilding communications.

Inveneo needs your help to fight Ebola and to raise $185,000 for our Tablets for Ebola Responders project.  Your donation will enable us to provide these needed tablets and training in Ghana to support aid organizations working throughout West Africa. For more information and to support our efforts visit https://inveneo.org/donate