Inveneo Relief Archives
- Posted by Jana Melpolder on July 24, 2018 in the categories: Economic Development, Healthcare, News, Projects, Relief, Software
Inveneo, a Silicon Valley nonprofit that works to increase Internet connectivity in the developing world, is pleased to announce its newest project in partnership with USAID. Inveneo has been contracted by USAID to expand affordable, sustainable, and reliable rural Internet connections throughout Liberia, which was tragically hit with an Ebola outbreak starting in 2014. Known as Recover.IT, the new project will connect or improve 37 different sites in Liberia, many of which are in remote, rural areas. In addition, Inveneo is pleased to partner with Orange Liberia, a subsidiary of the Orange Group.
Not only will these Internet connections help facilitate the work of healthcare workers, clinics, and development organizations already working at the local level, but they will also improve the information and communication technology (ICT) capacity of Liberians and local entrepreneurs. It is estimated that connecting 37 sites with affordable, sustainable, and reliable high-speed Internet access will directly assist almost 3,000 public officials and humanitarian workers.
FJ Cava, Recover.IT’s Project Manager, explains further, saying “it’s been proven that each incremental 10% penetration of Internet into a country increases the GDP of that country by 1%. The hope is that this capacity building allows agencies like the Ministry of Health and Social Welfare and the Ministry of Education to be able to better respond to possible national crises in the future.”
Recover.IT is a spinoff of the original ERCI (Ebola Response Connectivity Initiative) project that Inveneo implemented in 2015. During the Ebola epidemic emergency Inveneo partnered with Facebook, NetHope, Cisco, and others to deliver 100 Internet connections in Sierra Leone and Liberia in under five months.
The Inveneo team has gained many valuable insights from over 10 years of experience that it will apply to this new project. For example, Internet providers do not always have an accurate view of the market demand for high speed Internet, and that has prevented them from risking the capital that is necessary to be able to support the expansion of high-speed Internet. Recover.IT will be working on the ground with local contacts to overcome this challenge, as well as others, in the months ahead.
Inveneo’s Mission and Worldwide Impact
Inveneo is a 501c3 nonprofit social enterprise. Its mission is to deliver the tools of information and communications technologies (ICTs) — sustainable computing and better access to the Internet — to those who need it most, people and organizations in rural and highly underserved communities of the developing world. Inveneo has over 10 years experience transforming lives in 31 countries through better education, healthcare, economic opportunities and faster emergency relief, impacting over 3,250,000 people in more than 1,900 communities.
- Posted by Jana Melpolder on April 20, 2015 in the categories: Healthcare, News, Relief
Inveneo team member Eric Zan serves as a Senior Field Engineer in the Ebola Response Connectivity Initiative (ERCI). He recently explained his thoughts on the ERCI Project and the difference it has been making in Ebola-hit Sierra Leone. Read his story below on what country is like now almost one year after the virus hit.
- What is Sierra Leone like one year after the Ebola virus hit?

Inveneo visited a case management and burial management team in Sierra Leone. Photo Credit: Eric Kuhnke/Inveneo
“Although I haven’t been in Sierra Leone throughout the entire crisis, I can see that Sierra Leone used to be a place where ‘doors were closing’ in almost all areas for the residents. What I mean is that there were serious limits on migration, how much people moved, and where people congregated. In addition, several businesses left Sierra Leone which drastically affected opportunities for individuals. The overall economic landscape was hurt from this, and often people had to change their jobs. And even if you did not contract the Ebola virus your life was still drastically altered.
Today, humanitarian organizations of Sierra Leone are transitioning to more of a “recovery” mode. Ebola is still active there, but it is concentrated in different provinces. Priorities are changing theses days since many regions are not experiencing new patients and are devoting their resources to the economic and social recovery. Not surprisingly communities have experienced different levels of fallout from all this. However, through it all, communication is the biggest factor we are concerned with and it was good to see local communities having trust in the global community.”
- What were your daily activities in the ERCI project?

Eric Zan organizing materials for the ERCI project.
“It was constantly different because every day presented new challenges. In general I was the logistics coordinator and helped direct the Field Team on where they could go.
- I made sure there was a way to gather details and share them with the team about where to go and when to take precautions.
- I would liaise with our project partners in order to come up with a plan for integrating our equipment into their core network.
- Also, I’d discuss how to build out each tower in a coordinated way, how to ensure bandwidth strength, and how to monitor the network.
Those items were the “big picture” parts to my day-to-day activities. But they add up when working in a crowded and limited-resource environment.”
- How is the ERCI project making a difference?
“First, the Internet will help main hubs coordinate with their field offices because a lot of decision making and resource allocation happens in the capital. Before getting an Internet connection, main offices sometimes had to wait days or weeks to get information about what was going on in the rural areas. By then it’s often too late to respond to the key needs in an efficient way. Second, the organizations can get data back almost instantly. This communication helps them coordinate with other organizations which overall helps paints the big picture for everybody.

Photo Credit: Eric Kuhnke/Inveneo
As a last note, the Internet generally helps people and organizations be more efficient in their missions, whatever their mission is. This may include having more time for projects, less need for travel, and better cost-effective strategies.”
- What precautionary health measures did you and your team take while in Sierra Leone?
“The health measures were mainly based on behavioral changes; they were all behavioral-based policies that we established for the team to follow. The ABCs meant Avoid Body Contact at all times. We were taking our temperatures at least twice a day, and we worked alongside a health a safety member from NetHope from their Icelandic Search and Rescue Team. Also, communication was important and people checked in with me. We also had a group chat on Skype going, and I was constantly coordinating with others in case someone needed to go to the hospital or wasn’t feeling well.”
- In your opinion, what ICTs would be the most effective in stopping Ebola from spreading?
“Although many people have mobile phones in Sierra Leone, they may not always be the entire solution. For example, mobile phones are not reliable to transfer large amounts of data. Instead, what is needed is a reliable Internet link and a better system for gathering and aggregating data in an automated way.
Another important part is the building of local capacity. Training is very important and it must be coordinated with local support and knowledge. Information should be made available to communities and more members of an organization’s team, too, and not necessarily to just the Project Coordinator.
Over the last few months I’ve realized that those living in Sierra Leone are incredibly resilient people, and they have so much that they are already offering. Combining these skills with ICT has the potential to play a significant role in bringing an end to this tragic Ebola crisis.”
- Posted by Jana Melpolder on January 26, 2015 in the categories: News, Relief
The Inveneo team has partnered with NetHope, EveryLayer, Cisco, and Facebook to extend broadband connectivity to medical centers fighting the Ebola crisis in West Africa. Our team is implementing the most relevant pieces of technology on the market, and often we rely on ARM-based products. For the Ebola Response Connectivity Initiative (ERCI), the Inveneo team plans to use the BeagleBone Black Rev C, a Linux computer the size of a credit card. It is a “heart beat” technology that Inveneo will heavily rely on throughout the ERCI project to monitor the broadband network health.
The ARM-based Beaglebone with its energy efficient, yet powerful processing power, offers the project real-time analysis through its AM335x 720MHz ARM® processor. The project will place Beaglebones in strategic points in the network for monitoring using SmokePing software.

A BeagleBone Black
SmokePing works by sending many tests within a small period of time called pings and then calculates the median. Inveneo found that this open source program SmokePing is the single most useful measure of network performance, with a single graphic showing both latency and packet loss. The data then is displayed graphically in a Network Operation Center (NOC) being established in Ghana. By using this approach, the NOC staff can be proactive in addressing network outage, bandwidth issues, and overall network reliability.
In addition to SmokePing, our team will be using Zabbix, which will be installed for network monitoring. Zabbix is a free, open source program that monitors the radios and networking hardware over various protocols, including SNMP (Simple Network Management Protocol), which is a standard protocol for network monitoring. While SmokePing monitors the quality of the connection through packet loss, round trip time, and jitter, Zabbix collects a lot more information, has a very good user interface, and generates alerts via email when a device is performing poorly or is offline. Finally, it reports to the cloud so one can use a web-based front-end that can be assessed from any location (as long as there is an Internet connection).
Our team will use BeagleBones because they run the Ubuntu operating system and also provide access to other command line tools which are useful for monitoring the network that would be used/ran directly by a human. By adding Smokeping and Zabbix, our software will be constantly running in the background and will be accessible from the cloud for access by the NOC.

An example of the SmokePing layout.

An example of the Zabbix layout.
- Posted by Jana Melpolder on December 12, 2014 in the categories: Healthcare, News, Projects, Relief
As the Ebola crisis continues to hit hard in West Africa, Inveneo recently launched its Ebola Response Connectivity Initiative (ERCI) this past week to bring Internet connectivity to doctors, nurses, and others working at medical centers located in Sierra Leone. On Wednesday December 10th, several of our team’s engineers, contractors, and few Volo employees gathered together in San Francisco for pre-deployment training.

The ERCI team who met in San Francisco for pre-deployment training.
The ERCI project is already underway and the Inveneo team has been busy ordering and moving ICT equipment to a warehouse in Accra, Ghana. Several pieces of equipment that we are using for this project include Ubiquiti’s Rocket M5 Radio, AirMax Sectors, RocketDish 30 cBi Dishes, AirFiber5, NanaoBridge M5 25, and the Mikrotik RouterBoard CCR 1009.

Several members of the Inveneo team join Volo in the Ebola Responder Communications Initiative class.
In addition, our Senior Field Engineer Samuel Perales and contractor Eric Kuhnke will be traveling to Accra, Ghana on Saturday, December 13th. In Ghana, Samuel and Eric will start sorting all the equipment that arrived, and soon they will be joined by several other team members throughout December. Our Sierra Leone partners, called ICIPs (Inveneo Certified ICT Partners), will also travel to Ghana in mid-January to be trained on creating broadband connections. We certainly have a great amount of work ahead of us, and we are certainly glad to be partnering with such a talented team!
After their training is complete our ICIPs and contractors will travel back to Sierra Leone to create Internet connectivity for medical centers that will be used by Ebola victims in the near future. Inveneo will provide long-term support after the technicians have set up Internet connectivity in medical centers so that strong and permanent WiFi connectivity is available to the doctors and medical staff working at those centers.
Inveneo is no stranger to providing aid after an international disaster hit an area hard, leaving no to little WiFi connectivity. In fact, throughout the past several years Inveneo has responded to devastating crises around the world. In the Philippines we creating emergency Internet connectivity for humanitarian organizations after Super Typhoon Haiyan struck, and starting in 2010, our team assisted Haiti in rebuilding its Internet infrastructure after the devastating earthquake. If you would like to donate to this our impactful ERCI project, please visit our donate page.
- Posted by Jana Melpolder on October 23, 2014 in the categories: Healthcare, News, Relief
Ebola has become an increasingly serious health crisis around the world, and humanitarian aid organizations in West Africa are in critical need of ICTs (Information and Communications Technologies) to effectively support health care workers. In response, Inveneo is assembling a team that is preparing to travel to Accra, Ghana. Once there they will distribute 500 Google Nexus 7 Tablets (which will be pre-loaded with crisis-response apps) to major aid agencies working on the ground in affected areas.
The Inveneo team, led by Senior Field Engineer Samuel Perales and Executive Director Bruce Baikie, will provide a Tablets for Ebola Responders training, delivering relevant skill sets to aid workers stationed throughout West Africa. This project will support up to 50 aid organizations.
Inveneo is eager to launch this project because of its ability to impact thousands living in communities potentially affected by Ebola. “International relief organizations have been expressing the need for tablets on the ground. Having seen firsthand just how effective these tablets were in the aftermath of Typhoon Haiyan last year in the Philippines, we are particularly eager to get tablets into the hands of aid organizations working to eradicate Ebola,” explains Samuel Perales.
The Google Nexus 7 tablets will be pre-loaded with software and apps that enable post-crisis communication and coordination. With programs like street-level maps and access to medical information, tablets become powerful ICT tools in the fight against Ebola. Aid workers will be able to deliver medical supplies more quickly and will receive updates and news stories that rural communities desperately need.
Inveneo’s team has been at the forefront in responding to global crises with effective ICTs. In addition to supporting recovery efforts after Super Typhoon Haiyan hit The Philippines in 2013, our team also responded to Haiti’s 2010 earthquake with the rapid build-out of a wireless broadband network that enabled communication necessary for relief and rebuilding efforts. In 2005, we sent team members to Mississippi immediately after hurricane Katrina to assist with rebuilding communications.
Inveneo needs your help to fight Ebola and to raise $185,000 for our Tablets for Ebola Responders project. Your donation will enable us to provide these needed tablets and training in Ghana to support aid organizations working throughout West Africa. For more information and to support our efforts visit https://inveneo.org/donate
- Posted by Jana Melpolder on September 25, 2014 in the categories: Healthcare, News, Relief
The Ebola outbreak in West Africa is increasingly becoming an international crisis. Recently the World Health Organization counted 5,843 cases of Ebola patients and 2,811 deaths. Even more tragic, the number deaths occurring outside hospitals are not usually recorded, meaning the numbers could actually be significantly higher. The CDC (US Centers for Disease Control and Prevention) predicts there if we don’t do anything to stop Ebola in its tracks, the world will have 1.4 million cases before we hit February 2015.
How does this Ebola outbreak compare to others in the past?
So what can the ICT community do? ICTs (Information and Communications Technology) have already made drastic positive differences to healthcare workers around the world, and defeating the Ebola crisis should be no different. Here are four ways aid workers should embrace ICTs to make a bigger impact:
- More drones should be used to airlift medicine and supplies. Since aid organizations are continuously crossing borders and healthcare workers don’t always have proper equipment to keep themselves safe, a flying drone can prove useful to send medical supplies to remote locations. It would act as a simple way to either stop or slow down the spread of the Ebola virus. Drones would in no way replace doctors, but they could provide a safer alternative than people travelling to dangerous areas just to deliver materials.
- A 24-hour helpline of doctors should be readily available by Skype, Google Hangout, or video chat. Online video calls would be able to provide consistent and accurate medical information to those living in rural areas. They would also decrease the need for doctors to be on the ground all the time. Finally, residents living in rural areas would be able to report cases more quickly, therefore allowing the WHO and other organizations to collect more accurate numbers on the outbreak.
- Apps providing correct information on Ebola should be offered to local community leaders. Fear and cultural insensitivity sometimes deny international aid workers access to areas where often their help is most needed. The answer? Provide local community leaders the same information via apps so they can share it with their own neighbors and friends. This can be done easily on any mobile device, and the apps should be made in or translated into local languages and dialects. In addition, the articles, content, and news stories on the app should be updated nearly every day, making the latest news and information available to entire communities.
- Access to social media will help sensitize others to the seriousness of this outbreak. So many west Africans enjoy Facebook, Twitter, WhatsApp, and other social networking sites. These social media tools should be put to work since users are already enjoying those platforms. As one writer puts it, “Using modern day technology to sensitize the public on the virus, its prevention and particularly the importance of early intervention could be key in preventing the continuation of deaths in high numbers.”
ICTs can make a profound impact on scaling back the devastating effect that Ebola has had on Sierra Leone and other parts of western Africa. It’s time to nail down the best strategies to save precious lives around the world.
Inveneo has been working to provide the best ICTs for communities in need for over 10 years. If you would like to help Inveneo continue its ICT projects around the world, please donate today!
- Posted by Jana Melpolder on September 24, 2014 in the categories: Events, Relief, User Machine
Our Executive Director, Bruce Baikie, recently co-presented at the Engineering for Change webinar on September 24th, 2014. Along with Dr. Laura Hosman, Assistant Professor at Cal Poly in California, he discussed Inveneo’s recent findings on the top ICT4D hardware challenges throughout the world, particularly in emerging markets.
Check out their entire webinar presentation here. If you were able to join in on the webinar, online or by using the hashtag #E4CWebinars, thanks for following along!

- Posted by Jana Melpolder on August 5, 2014 in the categories: Publications, Relief
“I came to Uganda to run the technical side of a mobile phone company. Instead, I was running the largest diesel fuel distribution company in the country—in order to run the mobile phone company,” says Francis Kazinduki, former CTO of MTN in Uganda. And he is not alone.
This quote, taken from Dr. Laura Hosman and Dr. Laura Elizabeth Armey’s study on “The Centrality of Electricity for Internet Uptake in Low-Income Countries”, is a common sentiment among ICT professionals working in low-income countries. In their innovative study, Hosman and Armey analyze Internet usage growth in diverse locations from Mali to Haiti, and Sierra Leone to the Solomon Islands. What, they ask, is a key factor influencing ICT adoption across all of these low-income countries?
Their answer: Access to electricity.
Increased distribution of electricity across a nation is a key vanguard to ICT development success. Using dynamic panel data analysis, the two researchers based their findings on a unique data set taken from satellite images that capture the quantity and distribution of light that can be observed at night from outer space. This data set mediates variables such as defining what constitutes access to electricity and protects the study from faulty self-reported national electricity and energy data. While other researchers have used similar data sets for other purposes, this study is the first of its kind to use night-lights to measure real electricity use.
Hosman and Armey recommend pursuing policies that expand the distribution of electricity to greater numbers of people, not just increasing the total electrical output in each country, which tends to prioritize cities. The more people that have access to electricity, the greater demand will be for using the Internet and other related technologies. It is fruitless, they say, to discuss a digital divide where electricity does not exist. Many ICT projects have collapsed because they don’t fully realize the existing (or absent) electrical infrastructure within a country. Addressing the electricity divide between high-income and low-income countries will not only spur industrial and knowledge-based economic growth, but will enable millions around the world to connect online.
The key lesson to be learned? ICT development initiatives must first consider a location’s existing electrical infrastructure before setting up shop. The idea seems simple – it is just often overlooked.
The infographic below is based off the study and was created by Bruce Baikie, Inveneo’s Executive Director. You can follow him on Twitter for more ICT updates at @BruceICT4D. This article was republished with permission from ICTworks.
- Posted by Jana Melpolder on July 8, 2014 in the categories: Economic Development, News, Relief
A charitable housing complex may be one of the last places you’d expect to find a group of Twitter coworkers gathered together on a Friday morning. But early on June 6th, they met up to join forces with the San Francisco-based WiFi organization called Inveneo to bring high-performing Internet access to Compass Clara House, a transitional housing program of Compass Family Services that helps homeless families get back on their feet.

Inveneo Engineer Sam Perales discussing installation plans with Twitter volunteers.
Based in San Francisco, Compass Clara House consists of 13 apartments housing 13 families, which vary in size. Parents and their children live in an apartment for up to two years and are offered services including employment counseling, enriched childcare, counseling and therapy and an afterschool program. During their stay, parents are enrolled in an either an education or program with the goal of finding a self-sustaining job and all families are working towards finding a permanent home.
Twice a year Twitter encourages communities to band together and volunteer time at local charities. This program – known as #FridayforGood – brought Inveneo staff members together with Twitter employees.
The Clara House’s Internet connection was slow and left residents frustrated while they tried to look for jobs online. It was time to create a faster and more reliable link for the residents and their families.
Twitter and Inveneo brought 15 volunteers for the day. Sam Perales, Inveneo’s Senior Field Engineer, and Aaron Mason, Inveneo’s previous Sr. Marketing and Communications Manager, led the team. The event was also managed by one of San Francisco’s community leaders, Mike McCarthy.

Step by step, Inveneo guided Twitter employees on how to survey the building, run cables, and install the equipment. As soon as individual access points were plugged in, they were connected to the city’s WiFi configurations and fiber ring. By the end of the day the whole building was covered with better WiFi connectivity.

Twitter volunteers assembling wireless radio antenna mount.
The Clara House’s new WiFi connection is now 15 Mbps, and the residents now have Internet that’s 10 to 15 times faster than before. Aaron Mason reported that as soon as the WiFi connection was up a few of the building’s kids rushed to try their online games.
The city of San Francisco is currently offering bandwidth and is working to bring city housing online. Current residents of Clara House do not pay for the Internet because the city is giving the building broadband access for free.
In just one day Clara House gained fast, reliable Internet access thanks to Twitter and Inveneo employees coming together. Sam Perales said, “It was great to see such a collaborative program between Inveneo, Twitter, and the city of San Francisco to help Clara House. The Twitter volunteers were very motivated and positive, and Inveneo was happy to help facilitate the technological aspect of it.”
If you would like to learn more about Twitter’s Friday for Good program or how you can get involved, please visit the Twitter blog.

Members of the team connecting WiFi access points on top of Clara House.
- Posted by Inveneo on July 31, 2012 in the categories: News, Projects, Relief
Late in 2011, Inveneo partnered with Green WiFi and the Illinois Institute of Technology to bring WiFi to a semi-rural school in Lascahobas, Haiti. The team wanted to use the most effective technology but was concerned with the hassles in setting up a shared, wireless WiFi network, which include:
- The need to change passwords frequently (which take extra steps and time)
- The inability to automatically add MAC addresses onto systems
- Users unable to seamlessly roam from one access point (AP) to the next
- Administrators unable to manage all the APs from one location
- The need for multitude of cables and AC power outlets for all those Aps
Installing a Unifi access point
Inveneo learned of Ubiquiti Unifi, a WiFi system combining carrier class performance, unlimited scalability, and a virtual management controller all at disruptively low pricing. Inveneo wanted to test it and soon installed Unifi devices at mission*social, a shared workspace in California.
The results came in and Inveneo realized that it was stable and usable. Also, users were able to roam through the space and seamlessly connect from one access point to another without disruption. After Inveneo knew that it worked and was excited about the results, the next step was to install Unifi in Haiti.
At the Haitian school École Fondamentale d’Application Centre d’Appui Pédagogique (EFACAP), Unifi was installed by a partner team of Green WiFi, Illinois Institute of Technology, and Inveneo to ensure that students would have Internet. The Internet backhaul was created by establishing a long-distance link that connected the EFACAP school to a communications tower located in the nearby town, Lascahobas.
Bruce Baikie, Senior Director of Inveneo and President of Green WiFi, provided technical advice to the team throughout the process. Additionally, classes were provided for local technicians to ensure the WiFi connection would have local support and long-term maintenance. With the successful Unifi installation, the school’s 400 laptops can give students access to online educational resources.
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