Inveneo Bob Marsh Archives

How Will Inveneo Monitor 100 Internet Sites in the Future?

  1. Posted by Inveneo on February 10, 2015 in the categories: News

Inveneo has been incredibly busy this past month gearing up to create 25 distribution points that will connect 100 sites with solid, reliable Internet connectivity. As part of the Ebola Response Connectivity Initiative (ERCI) project, these new Internet connections will be used by Ebola medical centers or NGOs in Sierra Leone, Guinea, and Liberia.

Once these connections are made, how will they be managed? Inveneo is already well underway to answer this question: by creating a NOC (Network Operations Center) that will be located in Accra, Ghana.

Our Inveneo Certified ICT Partner in Accra is TechAide, and this past month our team member Bob Marsh travelled to Accra to begin preliminary training for TechAide technicians who will eventually run the NOC. Kafui Prebbie, the current CEO of TechAide, brought several team members to be part of the training: Selassie Anku, TechAide’s main backup engineer, Courage Anku, its primary NOC engineer, and Godfred Prebbie, TechAide’s CTO.

BobNocTraining1TechAide’s engineers and Bob Marsh spent the first day of training focusing on the theoretical and organizational aspects of the Ebola Response program and the hardware configurations that are deployed in the field. The participants worked on exercises with Ubiquiti equipment, concentrating on how to resolve issues. Eventually Inveneo and TechAide will be using a set of sophisticated cloud-based software tools to manage the NOC.

The engineer’s next steps are to read all the elements of the curriculum materials from the training to further their learning. Bob Marsh was excited to see the enthusiasm of the participants, and our current joint effort is to the make sure the NOC is fully operational by March 4th, 2015. In addition, Inveneo’s Project Engineer Eric Zan will be traveling to Accra in mid-February in order to offer more NOC training before he joins other Inveneo workers in Sierra Leone. Inveneo’s Samuel Perales will also provide follow-on operational training and coaching when he returns to Accra from Sierra Leone in early March.

The NOC has been created to offer our 100 newly connected sites:

  1. Monitoring performance to see if there is a problem.
  2. Responding quickly to a reported problem. This may be fast enough that users in Liberia, Sierra Leone, and Guinea will not be aware of any issue.
  3. Diagnosis and dispatching after a problem is reported. Those working at the NOC will figure out if they can fix the issues remotely or not. If they are unable to fix it from Accra, they will contact the Inveneo ICIP that is geographically closest to the problem.

The NOC in Accra, Ghana will constantly monitor all connected sites. For three months after the NOC launches, TechAide workers will work 8 hour shifts and 6 days a week to ensure any problems are quickly dealt with and Internet access is maintained. We certainly applaud all the hard work and time that they will be putting in! Many thanks to TechAide for their partnership and the great work they are doing to keep an eye on the ERCI program’s 100 Internet-connection locations!


Jonathan B. Postel Technical Academy Opens in Kendu Bay, Kenya

  1. Posted by Inveneo on February 29, 2012 in the categories: Economic Development, News, Projects

The 1986 CSNET Executive Team Meeting
Sometimes the greatest advocates for Inveneo’s work emerge from the most unlikely of places: retirement! Much like our own Bob Marsh, a personal computing pioneer dating back to his days with the Homebrew Computer Club in Silicon Valley, other veteran technologists have recognized the vision and efforts behind Inveneo’s work in getting the tools of ICTs to those who need it most in rural and underserved areas across the world. Our most recent supporters come from the ICT networking field.

The Internet Society (ISOC) presented its 2009 Jonathan B Postel Service Award to CSNET, recognizing the groundbreaking work of the Computer Science Network, the research effort in the early 1980s that laid the groundwork for what became today’s Internet. The four founders of CSNET – Peter J. Denning, David Farber, Anthony C. Hearn and Lawrence Landweber – were collectively lauded for having made outstanding contributions in service to the data communications community.

Unanimously, the four award winners chose to donate the proceeds of their award to another deserving community – Kendu Bay, Kenya. Known primarily for being the birthplace of President Obama’s father, Kendu Bay is a small town at the center of an underserved community in Western Kenya.

With the $20,000 in funding from the Postel Service Award, Inveneo has implemented the Jonathan B. Postel Technical Academy. Run by local organization Rachuonyo Online Networks, the Technical Academy will be co-located with a Cisco Networking Academy, offering a multitude of learning and training opportunities for participants of varying levels of technical expertise.

“We are honored to help create the Postel Technical Academy in Kendu Bay. We believe it extends Jon Postel’s vision of a broadly accessible Internet that brings people together,” said Lawrence Landweber, one of the CSNET principal investigators recognized by the 2009 Jonathan B. Postel award. “The Postel academy also continues the CSNET legacy of empowering people around the world to communicate and collaborate through the use and understanding of networking technology.”

“The people of Karachuonyo are really looking forward to building ICT skills with support from the 2009 Jonthan B. Postel Award winners,” said Kennedy Kabasa, assistant to Hon. James Rege, Member of Parliament for Karachuonyo, Kenya, where the Postel Technical Academy is located. “This initiative will enable us to help bridge the shortage of ICT skills and infrastructure in the region, and allow our people to participate more fully with others from all over the world in this wave of technology.”

You too can join Bob Marsh, the CSNET founders, and other technology luminaries in supporting Inveneo’s efforts around the world.